Privacy policy
Effective Date: 01/08/23
INTRODUCTION
Shilp Puroc ("Company" or "we" or "us" or "our") is deeply committed to safeguarding the privacy of individuals' information and data collected from users ("User(s)") who access our website at https://www.shilppuroc.com ("Website"). This Privacy Policy ("Policy") is designed to provide you with clear insights into how we collect, utilize, disclose, maintain, and manage your information ("Information") in the context of our premium cold-pressed edible oils business.
By using our website and accepting this Policy, you acknowledge and consent to the collection, processing, sharing, and use of your Personal Information (as defined hereinbelow) in accordance with the terms outlined in this Policy. Should you disagree with any provision of this Policy, you have the option to discontinue using the Website and halt any further sharing of your information. Furthermore, when providing the Personal Information of any other individual, you confirm that said individual is aware of and has consented to such information sharing as per the terms of this Policy.
This Policy is applicable to all Users of our Website as delineated further below. The last revision of this Policy took place on [Date].
SCOPE
• This Policy stands as an electronic document in the form of an electronic contract, established under the Indian Contract Act, 1872. It is published in compliance with the stipulations of the Information Technology Act, 2000, and the related regulations, notably including The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal data or Information) Rules, 2011, and The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. This Policy does not necessitate any form of physical, electronic, or digital signature. It holds the status of a legally binding agreement between you and the Company.
• We only collect your Personal Information and relevant third-party data as elucidated within this Policy. The processing of your data adheres to the legal obligations laid down by the prevailing laws of India. Your data privacy rights are of paramount importance to us, and we ensure that any Personal Information shared with us, be it through our website or third-party channels, adheres to the highest industry standards, upholding your fundamental right to data privacy.
• The current Policy outlines the Company's data management practices as of the above-mentioned date. We retain the right to amend this Policy as necessary, and we encourage you to periodically review it for updates. Continued use of our website signifies your unreserved acceptance of any modifications made to this Policy.
CONSENT
By accessing and using our website, you expressly consent to the data handling mechanisms outlined in this Policy. Moreover, you consent to the disclosure of your Personal Information in accordance with this Policy. This Policy is deemed to be integrated into the Website's Terms of Use for Users ("Terms of Use"), supplementing and enhancing the Terms of Use. Unless otherwise specified in this Policy, we do not share any of your Information with third parties without your explicit prior consent. Any sharing of Information with third parties adheres to this Policy and the legal requisites of governing laws.
INFORMATION CATEGORY
Our website collects the following two categories of Information:
Personal Information:
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal data or Information) Rules, 2011 defines "Personal Information" as any information pertaining to a natural person that, either directly or indirectly, in conjunction with other available or likely-to-be-available information with a corporate entity, can identify said individual. Our website collects the following forms of Personal Information:
• Personal Information garnered from Users encompasses any and all details that Users divulge to the Company and that could potentially identify said User, either directly or indirectly. This might include, though is not limited to, first and last names, contact numbers, addresses, locations, email IDs, or any other Personal Information shared by Users or their representatives directly via our website during order placement.
• Should you choose to communicate with us via the Customer Support Number: +91-XXX-XXXXXXX or email: contact@shilppuroc.com as featured on our website, we will retain the Information you provide for dispute resolution, query addressing, User redressal, and troubleshooting purposes.
Non-Personal Information:
• Non-Personal Information refers to data that does not exclusively identify individuals or businesses. This encompasses, but is not restricted to, browser type, URLs of previously visited websites, internet service provider (ISP), operating system, Internet Protocol (IP) address, connection specifics, screen resolution, usage statistics, device logs, event information, call and message metadata, and keywords.
• Voluntarily furnished information, such as responses to questionnaires or surveys facilitated by the Company or its authorized representatives, is also collected. This data may be employed to tailor the Website, enhance content, offer support, and address issues within the legal confines of governing laws.
HOW DO WE COLLECT AND RECEIVE INFORMATION
We collect your Information under the following circumstances:
• When you register on the Website or contact us via +91-XXX-XXXXXXX or email at contact@shilppuroc.com as indicated on the Website. This may encompass, but is not limited to, your name, phone number, email address, location, medical information, and applicable shop name.
• With your prior consent, we may collect and retain your Financial Information when you make payments through the Website for our services. Financial Information includes, but is not limited to, billing information and location.
• Your testimonials about our services, submitted for potential publication on the Website, also contribute to the data we collect.
• Information you share through our designated contact details or social media handles.
• Participation in surveys and polls conducted by the Company is voluntary, and Information gathered is used for enhancing the Website.
• Potential future contests might necessitate Information sharing; such cases would be subject to specific terms and communicated to Users.
• Device-specific and connection-related data is collected when you access or use our website. This includes, among other things, hardware model, operating system specifics, signal strength, app versions, browser details, connection specifics (including phone number, mobile operator, ISP), language, time zone, and IP address.
HOW DO WE USE YOUR INFORMATION
Your Information is employed for the following purposes:
• Enhancing Website functionality through usage trend identification and performance improvement analysis.
• For invoicing purposes, using Information like your name, address, phone number, email ID, location, and contact details.
• Administering services and diagnosing technical issues on the Website.
• Sending communications, you've requested or that may interest you, including emails or messages.
• Addressing queries and concerns via phone calls and other modes of communication.
• Delivering targeted advertisements.
• Using IP addresses for traffic analysis and troubleshooting.
• Communicating changes in Terms of Use and Privacy Policy.
• For any other purpose with your explicit consent.
SHARING OF INFORMATION
• Unless specified in this Policy, we do not share Personal Information without your prior consent. However, we may share Information under the following circumstances:
• To comply with legal obligations or legal processes.
• To protect our rights and enforce agreements, defend against legal claims, or fulfil legal requests.
• In the event of business expansion, merger, acquisition, or restructuring, Information sharing with affiliates might occur. We would strive to ensure acquiring parties follow this Policy.
• Delivery agents may receive limited User Information to facilitate product delivery.
• Financial Information might be shared with third-party payment gateways.
• Authorized third-party service partners may receive limited Information as necessary for assigned activities.
Protection of Information
• Your Information is protected using physical, electronic, and procedural safeguards. Authorized personnel alone access Information. While we take stringent measures, online data transmission and storage carry inherent risks, and we cannot guarantee absolute security.
MINOR
• The Website is not designed for individuals below the age of consent to enter binding legal contracts as per their jurisdiction's laws ("Minors"). We do not seek or collect Information from Minors. In the event of a Minor accessing the Website, we encourage parental supervision to prevent unintended sharing of Personal Information.
LIMITED LIABILITY
• We are not liable for breaches or misuse of data by third-party service partners or external websites. Further, we are not responsible for any loss, damage, or Information misuse attributable to events beyond our control ("Force Majeure Events"), including but not limited to sabotage, acts of nature, civil commotion, legal requirements, or unauthorized access.
OPT-OUT
• To remove, alter, or discontinue sharing your Personal Information, contact us at contact@shilppuroc.com. We retain Information as long as your account remains active and needed for service provision. Should you wish to opt out of non-essential communications, email us at contact@shilppuroc.com.
INTRODUCTION
Shilp Puroc ("Company" or "we" or "us" or "our") is deeply committed to safeguarding the privacy of individuals' information and data collected from users ("User(s)") who access our website at https://www.shilppuroc.com ("Website"). This Privacy Policy ("Policy") is designed to provide you with clear insights into how we collect, utilize, disclose, maintain, and manage your information ("Information") in the context of our premium cold-pressed edible oils business.
By using our website and accepting this Policy, you acknowledge and consent to the collection, processing, sharing, and use of your Personal Information (as defined hereinbelow) in accordance with the terms outlined in this Policy. Should you disagree with any provision of this Policy, you have the option to discontinue using the Website and halt any further sharing of your information. Furthermore, when providing the Personal Information of any other individual, you confirm that said individual is aware of and has consented to such information sharing as per the terms of this Policy.
This Policy is applicable to all Users of our Website as delineated further below. The last revision of this Policy took place on [Date].
SCOPE
• This Policy stands as an electronic document in the form of an electronic contract, established under the Indian Contract Act, 1872. It is published in compliance with the stipulations of the Information Technology Act, 2000, and the related regulations, notably including The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal data or Information) Rules, 2011, and The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. This Policy does not necessitate any form of physical, electronic, or digital signature. It holds the status of a legally binding agreement between you and the Company.
• We only collect your Personal Information and relevant third-party data as elucidated within this Policy. The processing of your data adheres to the legal obligations laid down by the prevailing laws of India. Your data privacy rights are of paramount importance to us, and we ensure that any Personal Information shared with us, be it through our website or third-party channels, adheres to the highest industry standards, upholding your fundamental right to data privacy.
• The current Policy outlines the Company's data management practices as of the above-mentioned date. We retain the right to amend this Policy as necessary, and we encourage you to periodically review it for updates. Continued use of our website signifies your unreserved acceptance of any modifications made to this Policy.
CONSENT
By accessing and using our website, you expressly consent to the data handling mechanisms outlined in this Policy. Moreover, you consent to the disclosure of your Personal Information in accordance with this Policy. This Policy is deemed to be integrated into the Website's Terms of Use for Users ("Terms of Use"), supplementing and enhancing the Terms of Use. Unless otherwise specified in this Policy, we do not share any of your Information with third parties without your explicit prior consent. Any sharing of Information with third parties adheres to this Policy and the legal requisites of governing laws.
INFORMATION CATEGORY
Our website collects the following two categories of Information:
Personal Information:
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal data or Information) Rules, 2011 defines "Personal Information" as any information pertaining to a natural person that, either directly or indirectly, in conjunction with other available or likely-to-be-available information with a corporate entity, can identify said individual. Our website collects the following forms of Personal Information:
• Personal Information garnered from Users encompasses any and all details that Users divulge to the Company and that could potentially identify said User, either directly or indirectly. This might include, though is not limited to, first and last names, contact numbers, addresses, locations, email IDs, or any other Personal Information shared by Users or their representatives directly via our website during order placement.
• Should you choose to communicate with us via the Customer Support Number: +91-XXX-XXXXXXX or email: contact@shilppuroc.com as featured on our website, we will retain the Information you provide for dispute resolution, query addressing, User redressal, and troubleshooting purposes.
Non-Personal Information:
• Non-Personal Information refers to data that does not exclusively identify individuals or businesses. This encompasses, but is not restricted to, browser type, URLs of previously visited websites, internet service provider (ISP), operating system, Internet Protocol (IP) address, connection specifics, screen resolution, usage statistics, device logs, event information, call and message metadata, and keywords.
• Voluntarily furnished information, such as responses to questionnaires or surveys facilitated by the Company or its authorized representatives, is also collected. This data may be employed to tailor the Website, enhance content, offer support, and address issues within the legal confines of governing laws.
HOW DO WE COLLECT AND RECEIVE INFORMATION
We collect your Information under the following circumstances:
• When you register on the Website or contact us via +91-XXX-XXXXXXX or email at contact@shilppuroc.com as indicated on the Website. This may encompass, but is not limited to, your name, phone number, email address, location, medical information, and applicable shop name.
• With your prior consent, we may collect and retain your Financial Information when you make payments through the Website for our services. Financial Information includes, but is not limited to, billing information and location.
• Your testimonials about our services, submitted for potential publication on the Website, also contribute to the data we collect.
• Information you share through our designated contact details or social media handles.
• Participation in surveys and polls conducted by the Company is voluntary, and Information gathered is used for enhancing the Website.
• Potential future contests might necessitate Information sharing; such cases would be subject to specific terms and communicated to Users.
• Device-specific and connection-related data is collected when you access or use our website. This includes, among other things, hardware model, operating system specifics, signal strength, app versions, browser details, connection specifics (including phone number, mobile operator, ISP), language, time zone, and IP address.
HOW DO WE USE YOUR INFORMATION
Your Information is employed for the following purposes:
• Enhancing Website functionality through usage trend identification and performance improvement analysis.
• For invoicing purposes, using Information like your name, address, phone number, email ID, location, and contact details.
• Administering services and diagnosing technical issues on the Website.
• Sending communications, you've requested or that may interest you, including emails or messages.
• Addressing queries and concerns via phone calls and other modes of communication.
• Delivering targeted advertisements.
• Using IP addresses for traffic analysis and troubleshooting.
• Communicating changes in Terms of Use and Privacy Policy.
• For any other purpose with your explicit consent.
SHARING OF INFORMATION
• Unless specified in this Policy, we do not share Personal Information without your prior consent. However, we may share Information under the following circumstances:
• To comply with legal obligations or legal processes.
• To protect our rights and enforce agreements, defend against legal claims, or fulfil legal requests.
• In the event of business expansion, merger, acquisition, or restructuring, Information sharing with affiliates might occur. We would strive to ensure acquiring parties follow this Policy.
• Delivery agents may receive limited User Information to facilitate product delivery.
• Financial Information might be shared with third-party payment gateways.
• Authorized third-party service partners may receive limited Information as necessary for assigned activities.
Protection of Information
• Your Information is protected using physical, electronic, and procedural safeguards. Authorized personnel alone access Information. While we take stringent measures, online data transmission and storage carry inherent risks, and we cannot guarantee absolute security.
MINOR
• The Website is not designed for individuals below the age of consent to enter binding legal contracts as per their jurisdiction's laws ("Minors"). We do not seek or collect Information from Minors. In the event of a Minor accessing the Website, we encourage parental supervision to prevent unintended sharing of Personal Information.
LIMITED LIABILITY
• We are not liable for breaches or misuse of data by third-party service partners or external websites. Further, we are not responsible for any loss, damage, or Information misuse attributable to events beyond our control ("Force Majeure Events"), including but not limited to sabotage, acts of nature, civil commotion, legal requirements, or unauthorized access.
OPT-OUT
• To remove, alter, or discontinue sharing your Personal Information, contact us at contact@shilppuroc.com. We retain Information as long as your account remains active and needed for service provision. Should you wish to opt out of non-essential communications, email us at contact@shilppuroc.com.
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